Privacy Policy

Hype Air Net ("we," "our," or "us") is an independent service assistance platform that respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our service assistance services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Critical Note: We never request, store, or access provider passwords or sensitive credentials. We only collect information necessary to provide service guidance and assistance.

Information We Collect

Personal Information

We collect only the personal information you voluntarily provide to assist with service guidance. This information may include:

• Contact Details: Name, email address, phone number, and ZIP code.
• Service Preferences: Type of service you're interested in (internet, cable, streaming).
• Location Information: Your address or service area to determine service availability.
• Payment Details: Payment information necessary to process Hype Air Net service fees (credit card, billing address).

What We Do NOT Collect: We will never request or store service provider account passwords, PINs, security codes, or sensitive credentials.

Automatically Collected Information

When you visit our website, we may collect certain information automatically, such as:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, and links clicked.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking tools to enhance your experience and collect information about your activities.

How We Use Your Information

We may use the information we collect in the following ways:

• Service Provision: To create and manage your account and provide requested services.
• Transaction Processing: To process payments and manage billing details.
• Customer Support: To respond to inquiries and resolve issues.
• Improvement of Services: To analyze and enhance our website and customer experience.
• Marketing Communications: To send newsletters, promotions, and updates (opt-out available).
• Legal Compliance: To comply with applicable laws and regulations.

Data Security

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to safeguard your information. However, no method of transmission or storage is completely secure.

Cookies and Tracking Technologies

Hype Air Net uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functions.
• Performance Cookies: Help improve website functionality.
• Marketing Cookies: Used for advertising purposes.

Your Privacy Choices

• Access and Update: You can update your personal information by contacting us.
• Opt-Out: Unsubscribe from promotional emails at any time.
• Do Not Track: Our website does not currently respond to "Do Not Track" signals, but you can control tracking through browser settings.

Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Children's Privacy

Hype Air Net services are intended for adults. We do not knowingly collect personal information from children under 13. If such data is collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.